By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
AD
Podcast
Web News

Supporting a Lot of Users

Recorded:
February 24, 2021
Released:
February 24, 2021
Modified:
May 20, 2021

In this episode Matt and Mike do something a little different, Matt prepared the whole episode with Mike knowing, dividing it up into smaller parts and then getting Mike's opinion on each part. The overall topic being how to support a lot of users at once using methods like documentation, phone calls, instant messaging, and more. Supporting users can be a real pain, but it's also a necessity, so it's important that you ensure your business is ready to scale from just supporting a few users, to having to use full on productivity and efficiency hacks to ensure that several (maybe even hundreds) of users are properly supported.

Listen

Also available on...
...and many more, check your podcast app!

Show Notes

AD